Delivery Policy

Orders with more than one item sometimes ship and arrive separately.  

We use Royal Mail (Home Delivery) and GamesQuest shipping depending on the product and destination.  We will not ship to PO boxes. We attempt to process and ship out all orders within 21 business days.

Please note that any orders with a shipping fee over £20 for the USA or £15 for Europe, it is worth contacting us directly to see if we can get you a better shipping rate.

Orders shipping outside the UK and to some destinations may be delayed for customs clearance. All non-UK buyers are responsible for any applicable import fees, duties, etc, which must be paid by the customer upon receipt to the delivering carrier. These fees are not included in the cost of your order from theLodestone and we have no control over the amounts of such charges.